Terms of Service



SayHey Inc. S.R.L. operates this Website. Throughout the site, the terms “SayHey”, “SayHey Inc”, "SnoozeBUZZ," "we," "us," and "our" refer to SayHey Inc. SRL., all its subsidiaries, or affiliates (if applicable). 

 

SayHey Inc. S.R.L. provides this Website, all information, services, or tools available from this site to you ( the "Service," the "Software"), the user,

conditioned upon your acceptance of all the terms, all the conditions, policies, and all notices stated here.

 

 

Visiting this site, using any of our products and services, and/ or buying something from us, you engage in the "Service" and accept the terms and conditions ("Terms of Service" or "Terms").

These Terms of Service apply to ALL USERS of the Service. Please read the Terms of Service before using the Service.

 

Once you start to use or access any part of the service, you agree with the Terms You and the service are bound with these terms.

Not deciding on all terms and conditions, you may not use the Website and services.

We reserve our right to update the Terms of Service, change it, and keep you updated by adding the changes to the Website. You are responsible for checking for changes.

 

 

 

THE WEBSITE

 

 

You aren't allowed to use our Service unless you have the age of majority in your residence area.

It is strictly forbidden to use our Services for illegal or unauthorized reasons. 

Any unlawful use of our Service or any violation of our Terms will immediately generate a suspension of your account.

 

 

THE GENERAL CONDITIONS

 

 

We reserve our right to refuse our services to anyone for any reason at any time.

You understand that your entire content can be forwarded unencrypted and involve

(a) the transfer over various networks and (b) the changes to conform and adapt to the required requirements of connecting networks or devices in a technical manner. The credit card information is always encrypted during the network transfer.

You do understand and agree not to reproduce, duplicate or copy, sell and exploit any part of the provided Services, or access the Service or any contact on the Website through which the service is provided without express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Our Service is available only to individuals who are at least 18 years old.

 

 

THE INFORMATION

 

SayHey Inc. is not responsible for the accuracy of your information or if the information you provide on our Website is correct or complete. The provided information is more or less general. All decisions you make regarding materials on this Website is at your own risk. We take no responsibility for any decision you make.

 

 

MODIFICATIONS 

 

All prices and terms of our Service or products are subject to modifications without any notice. We reserve this right to modify, change, add or eliminate the content or price, at any time and without notice, and we are not to be liable for this by anyone.

 

 OUR PRODUCTS and SERVICES 

 

All our products and services are only available from the Website. We reserve the right to limit sales to any user, geographic region, or area.The refunds are possible according to our Refund Policy. We do not offer the warranty that the quality of products or services or the information obtained will meet your expectations.

 

ACCOUNT INFORMATION

 

SayHey Inc. SRL reserves its right to refuse any order. In addition, we reserve the right to limit or cancel the purchased quantities. If any cancelation or limitation occurs, we may notify you by contacting the e-mail or phone number provided by the user when the order was made.You must complete your correct and complete information for all products or services purchased from our Website. You must update your account with information that includes e-mail address, credit card number, and card details, as requested by the payment processor to complete the transaction as needed.

 

THE PAYMENT

 

All our prices are posted on the Website and may be updated at any time.

One payment is valid for one month.

Once you have exceeded your sending limit ( of your plan ) and get to the following payment plan; you will have to pay the higher one.Once you select your plan; you will provide valid card information and authorize us to deduct the monthly payments against the provided card.

If you want, you can change your card anytime, providing us with the correct and needed information about the new card.

Any person that uses the card warrants that is the authorized person to use that card. If the payment can t be processed, we will contact you at the provided e-mail address, and we will suspend your account until the payment is processed.

All our prices will be updated on the Website if changes will appear. We reserve the right to change the costs of any of our products or services. 

We are not responsible for the relationship between you and your users. We provide you the platform for your activities, but we are not involved and not

responsible for your relationships or transactions. We are not responsible for the relationship between you, our service users, and your payment service provider or their actions.

 

The usage of any of our provided payment features guarantees that you acknowledge, credit, and agree on the followings:

 

  • You are solely and entirely responsible for all taxes and fees of any nature  associated with your payments activities, including any taxes related to the purchase or sale of the User Products, and to collect, report and remit the correct amounts to the appropriate authorities and/or inform your end-users of such and provide them as requested by the law;

  • You shall be responsible for and bear all costs of procuring and delivering your User Products and for providing them safely and professionally,consistent with industry standards;

  • You are the only responsible for any and all statements and promises you make and for all assistance, warranty, and support regarding the User Products, and you shall provide accurate contact information on your bot for any questions, complaints, or claims; and

  • You may not offer or sell any User Products, or provide any information, content or material regarding User Products, which may be deemed hazardous, counterfeit, stolen, fraudulent, offensive, or abusive; which are prohibited for sale, distribution, or use; or which otherwise fail to comply with any applicable laws, including concerning consumer rights, intellectual property or privacy rights, product safety, trade regulations and sanctions, support, maintenance, and export; to the extent, you operate on Facebook Messenger and Stripe or PayPal, your User Products and your use of such service must also comply with Facebook (https://www.facebook.com/policies/commerce), Stripe  ( https://stripe.com/us/prohibited-businesses) regulations.

 

 

At any given time and our discretion, we can suspend, disable or remove any of your User Product ( if we have reasons: questionable content, illegal activity, reported content, suspicious activity, harmful content, and so on ). 

The user is responsible for the accuracy of the provided payment details for the products or services selected, and we do not take responsibility for

transactions completed that may later be charged back.

You are responsible for the services provided to your customers and for all issues with your products or services. You are responsible for the security of your data and you agree to respect the laws and rules regarding the collection, and protection of personal and financial data on your Website.

 

 COMPLIANCE WITH LAWS

 

You are responsible and warrant that your use of any of our products or services will respect the laws and regulations of the areas you use your User Product.

You are responsible for your use of the User Product. You are forbidden to use our service in illegal activities, discriminatory or prohibited, and you must

always follow the legal aspects. It is mandatory that you inform your customers regarding the data collection when using our product/service, as the law states.

You are the only one responsible for obtaining consent for messaging with your end-users. You warrant that you will not use our service to communicate with

customers that have asked you not to contact them.

 

You are fully responsible for the followings :

 

  • Obtain permission to transfer data to SayHey Inc. and to be processed, and

 you'll otherwise comply with your posted privacy policy.

  • Gather all information, store, use, and share that information about your end user, as the data protection laws state.

  • Obtain the necessary permission that allows SayHey Inc. to receive and process data for you.

  • Inform your end-users that SnoozeBUZZ is only the processor of customer data and that you are responsible for all data protection, GDPR, and privacy laws and implementation.

  • Not to use the Service to gather, use, or process sensitive information. We will not have any liability, and we will not be held responsible for situations that may result from your use of the Service to collect or manage sensitive information.

  • Accept the SayHey Inc. GDPR policy.

  • Accept and keep SayHey Inc. and all its representatives far from any claims, demands, and losses, including attorney's fees, arising out of your breach of any part of the representations and warranties in this Section. SayHey Inc. SRL is not responsible for the use of its service or products by its customers!

 

 

THIRD-PARTY LINKS

 

Some of our content, products, or services may link to third parties, including materials from them.

These links will redirect you to other websites that we are not affiliated with.

SayHey Inc. is not responsible for any verification or evaluation of the content or the accuracy of those websites. We do not warrant and take no responsibility

for any third-party materials, websites, products, or services. We take no responsibility for any damage related to the purchase or the use of services,

content, products, or any transaction and interaction or use in connection with third-party websites. 

Please review the third-party policies and understand them before doing any transaction.

ALL complaints, issues, concerns, questions, refunds, and misunderstandings regarding third parties must be redirected and addressed to the third party.

 

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

 

SayHey Inc. is not responsible for responding to the comments you have received after using one of our Services.

Under some conditions, but not mandatory, we will monitor, review or remove content, at our sole discretion, that is considered offensive, threatening,

pornographic, obscene, or violates one party's rights or these Terms of Service. You agree that your comments will not violate any right of any third party,

including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or

otherwise unlawful, abusive, or obscene material or contain any computer virus or other malware that could in any way affect the operation of the Service or

any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead third parties about the origin of any comments or us. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

 

PERSONAL INFORMATION

 

Our Privacy Policy governs your submission of personal information through the Service.

 

ERRORS, INACCURACIES, AND OMISSIONS

 

On this Website, there may be information that may contain errors. There may be typographical errors and omissions related to our products ( description,

pricing, offers, availability, quality or quantity, and so on ). We reserve the right to adjust and correct any error, omission and update and change

information or even cancel orders if any information in the Service or Website is inaccurate. 

 

FORBIDDEN USES

 

Besides any other forbidden uses set in this Term of Use, it is strictly forbidden to use SayHey Inc. Service or Product in the following situations :

(a)for any unlawful or illegal purpose; 

(b)to ask others to take part in any criminal or illegal acts; to violate any representations, laws, or local ordinances; to violate our intellectual property rights or to violate the intellectual property rights of others;  to harass, abuse, insult, bully, to harm, to defame, to slander, to disparage, to intimidate, or to discriminate based on gender, on sexual orientation, on religion, on ethnicity, on race, on age, on national origin, or disability;  to send false or fake information;  to transmit viruses or malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet;  to collect or track the personal information of others;  to spam, phish, pharm, pretext, spider, crawl, or scrape;  for any obscene or immoral purpose;

 

We reserve the right to cancel your use of the Service or any related website for violating any of the prohibited uses. Your account will be deleted.

 

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that we may remove the Service for indefinite periods from time to time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through

the Service are (except as expressly stated by us) provided 'as is' and 'as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall SayHey Inc. or any of our representatives be used for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law in such states or jurisdictions.

 

INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless SayHey Inc. and any parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.

 

ENTIRE AGREEMENT

 

Failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

COMMUNICATION BY TEXT MESSAGE OR E-MAIL

 

If you would like to communicate with your users via text message or e-mail, you with this agreement to the following Compliance and Indemnity Terms ("C.I.T."). You are required to use the Service in full compliance with all applicable laws and regulations, including without limitation, all state, provincial, and federal laws explicitly including but not limited to the Telephone Consumer Protection Act of the United States, as amended ("TCPA"); the Personal Information Protection and Electronic Documents Act of Canada ("PIPEDA"), and any substantially similar provincial privacy laws; and Canada's Anti-Spam Law ("CASL"), all as maybe amended (the TCPA, PIPEDA, and CASL are collectively referred to as the "Electronic Messaging Laws"). By making any use of the Services, you expressly warrant that you are and shall continue to act in full compliance with the law.

You agree that you have read and understood the Electronic Messaging Laws and any similar state or provincial/territorial laws and all other applicable laws and regulations. You know that appropriate state and local restrictions are more restrictive than the federal rules in some cases. You should review these rules with your legal counsel to ensure that you understand and comply. SayHey Inc. will not assume responsibility for ensuring that your activities meet applicable legal requirements. SayHey Inc. will not accept any liability if you are ever held guilty or found liable for any violation of law, rule, or regulation.

Notwithstanding the previous, you acknowledge that SayHey Inc. has taken active steps to help support its customers' compliance, including having you agree to these Terms.

You understand and acknowledge that it is generally a violation of federal law, including the TCPA, to contact a consumer by phone, text, or e-mail without prior express written consent. SayHey Inc. is not responsible for ensuring that you do not transmit messages to consumers, including by telephone or e-mail, to violate the consent rules.

You understand and acknowledge that it is generally a violation of the federal law of Canada, including CASL, to contact a consumer by text message, phone, electronic messaging, or e-mail without prior express wrote consent. You will not get any individual through the Services or about the Services unless you have established consent to do so following the applicable law. You will provide proof of such consents or opt-ins, the messages you have sent, and your implementation of unsubscribe requests to us on our request. You will include all content required under the applicable laws in your notes, including your name, mailing address, e-mail, telephone, web address, and an ability to unsubscribe. You will not send any messages to any individual using the Services if they have opted out or withdrawn their consent, including if they have replied "STOP" or similar to one of your previous messages. You and not SayHey Inc. are solely responsible for the content of your messages and their compliance with all applicable law.

You acknowledge and agree that SayHey Inc. acts strictly as a service provider to send your messages but that you exercise control over the message content and destination and must ensure your notices comply with all applicable laws. SayHey Inc. is not responsible for ensuring that you do not transmit messages to consumers, including by text message, telephone, or e-mail, to violate the consent rules.

You agree to indemnify, defend and hold harmless SayHey Inc., along with its owners, members, directors, officers, agents, employees, contractors, consultants, and vendors from and against any and all claims, suits, fines, costs, expenses, judgments, and fees, including reasonable attorney's fees, court costs, and

costs, arising out of a claim alleging any violation by you of the law, or

alleging facts that would constitute a breach of your warranties or obligations

contained in these Terms, including this C.I.T. You will promptly indemnify,

defend or settle any such third-party claim, demand, lawsuit, investigation,

or proceeding brought against SayHey Inc..



We will



  • promptly notify you of such claim,

  • provide you with helpful information, assistance, and cooperation in defending the lawsuit or proceeding, and

  • give  you control and authority over the defense and settlement of such claim,subject to SayHey Inc. 's approval of any such payment, which consent will not

  • be unreasonably withheld.

 



COMMUNICATION WITH SayHey Inc. AND ITS CLIENTS

 

You are responsible that any contact information provided to SayHey Inc. is accurate and true. You must verify that you are the owner of the contact details you

provide to SayHey Inc. and its clients.

By voluntarily providing your telephone number, e-mail address to SayHey Inc. and its clients, you agree to be contacted at that number or at that e-mail address that you have provided us. You consent to be contacted by e-mail, telephone, SMS, or pre-recorded voice messages by SayHey Inc. and its clients in matters related to your account, promotions from SayHey Inc., or its clients. Some calls may be charged; SayHey Inc. is not responsible for any charges. 

 

CHANGES TO TERMS OF SERVICE

 

This is the most recent version of our Terms of Service, and you can review it any time on our Website.

At our sole discretion, we reserve the right to update, change or replace any part of these Terms of Service by updating and posting on our Website. You are fully responsible for periodically checking our Website. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

 

CONTACT INFORMATION

 

Do you have any questions ?

Please contact us at: contact@snoozebuzz.com

24/7 customer support

Our team is here to provide you with personalized and outstanding service. We also offer a range of self-learning tools in our support center.

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